Privacy Policy
Privacy Policy
Effective date: 2026-08-22 · Contact: privacy@sleepr.rest
What we collect
- Account: your phone number (used as your login, never shown to other
users), display name, optional gender and voice preferences, date of
birth (age verification only).
- Calls: metadata only — start, end, duration, amount. **Calls are
never recorded.** There is no call audio storage, no call transcription,
and no voice analysis, by default or as an option, ever.
- Payments: handled entirely by Stripe. We never see or store your card
details.
- Voice clips: the 15-second public audio sample a Voice voluntarily
records for the catalog. Nothing else.
- Analytics: PostHog, only after explicit consent, and Sentry for crash
reports. Both can be declined with no loss of functionality.
What we deliberately do NOT collect
No insomnia or health questionnaires. No sleep tracking. No inferred health
data. No location tracking. No contact list. Minimal data is the design.
Legal bases
Contract performance (accounts, calls, billing), legal obligation (age
verification, tax), consent (analytics). You can withdraw consent for
analytics at any time.
Processors
Stripe (payments), LiveKit (real-time audio transport — transient, not
stored), Cloudflare (R2 storage for public clips, DNS), Vercel and Neon
(hosting and database), PostHog and Sentry (only with consent). All are
bound by standard contractual clauses for data transfers.
Retention
Account data is kept while your account exists. Call metadata is kept for
accounting obligations (10 years, amounts only). OTP codes expire in 5
minutes and are stored hashed. Deleted accounts: personal data removed
within 30 days, accounting records anonymized.
Your rights
Access, rectification, deletion, portability, opposition: write to
privacy@sleepr.rest. We answer within 30 days. You can delete your account
directly in the app.
Children
The service is strictly 18+. We do not knowingly collect data from minors
and delete any such account immediately upon discovery.
Contact and DSA
Data protection contact and DSA single point of contact:
privacy@sleepr.rest. Postal address available on request through that email.
Questions? support@sleepr.rest